Frequently Asked Questions
Everything you need to know about shopping with Kitson LA.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-7 business days depending on your location.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain exclusive collaborations and sale items may be final sale.
Do you offer international shipping?
Yes, Kitson LA ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination and package weight.
How can I track my package?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Are the products sold on your site authentic?
Absolutely. We pride ourselves on sourcing directly from brands and authorized distributors to ensure every item in our collection is 100% authentic.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.